## Automate Your Warranty Returns with ReturnLogic

You made returns easy for your team and for your shoppers. Why should warranties be any different?

### Step 1
#### Let shoppers submit their warranty claim through a branded portal – even if they bought the product outside of Shopify.

### Step 2
#### The customer’s address is entered to ensure the warranty return goes to the correct location.

### Step 3
#### Let your shoppers choose which product(s) to submit their warranty claim for – if eligible.

### Step 4
#### Capture primary and secondary warranty return reasons along with photos of the warranty-covered item.

### Step 5
#### Resolve your customer’s warranty claim in accordance with your warranty policy.

### Step 6
#### Warranty claims with out-of-stock or discounted products can be given a warranty replacement option.

### Step 7
#### Let your shoppers review their warranty claim request before hitting submit.

### Step 8
#### Provide instructions so customers know how to get their warranty item back to your team and make sure they have a return label.

### Step 9
#### Once the item is received back at the warehouse, your team can inspect the item, scan the return, and mark the disposition.

### Step 10
#### Learn WHY warranty claims are happening so you can make improvements to products and processes.

### Step 11
#### Reduce the number of warranty claims based on data-driven decisions:
- Uncover product sourcing issues with materials and manufacturers
- Isolate product failures and batch issues based on location or time frame
- Build customer trust through proactive warranty recall outreach
- Empower your product engineers

### Ditch the forms – automate your manual warranty returns.

[Manually handling warranty requests](https://www.returnlogic.com/warranty-returns/) ends here. Save hundreds of hours and stop copying and pasting warranty support tickets into a spreadsheet. Let shoppers initiate a warranty return on their own and automate what you need to free up time.

### Accept & automate warranty returns from anywhere.

Want shoppers to register their third-party products with you? No problem. List all the places you want to accept warranties from and grow your marketing lists.

### Learn why shoppers are submitting warranty claims.

The number one reason shoppers submit a warranty claim is because of damage and defects. Use warranty return data to improve products, enhance shipping, and fight back against warranty returns.

### Ready to transform the way your team handles returns?

Talk to a returns specialist to see if you’re a good fit!

### REGISTER YOUR REFERRAL LEADS

Please complete and submit the following opportunity registration form for evaluation by the ReturnLogic team.  
The ReturnLogic Deal Registration Program is designed to reward our partners for their part in influencing the sale and uses of ReturnLogic’s [returns management](https://www.returnlogic.com/returns-management-software/) products. 
If you have any questions, please email [sales@returnlogic.com](mailto:sales@returnlogic.com)

### Ready to transform the way your team handles returns?

Talk to a returns specialist to see if you’re a good fit!